AMG GOLD HOLDINGS

Private Policy

PRIVACY POLICY 
This Privacy Policy governs the manner in which AMG Gold Holdings, LLC. and its affiliates (collectively, “The Grass Barn, LLC.”, “Black Creek Processing, LLC.”, “AMG Gold Dispensary, LLC.”, “us”, “our”, or “we”) collect, use, maintain, and disclose Personal Information collected when users (“you,” “your”) visit this website and the websites controlled by us (collectively, the “Site”). This Privacy Policy (“Privacy Policy”) applies to the Site and communications generated via the Site. This Privacy Policy also applies when you interact with us offline. For example, if you provide your contact information to us or interact with us in a retail store or live event, this Privacy Policy applies. Please read this Privacy Policy carefully so that you understand our privacy practices. Please read this Privacy Policy carefully so that you understand our privacy practices. By providing Personal Information to us or by using the Site, you acknowledge the Privacy Policy, and you are consenting to the collection, use, and disclosure of that information in accordance with this Privacy Policy. The Site and the information provided in this Policy is solely intended for residents within the United States of America. If we collect or create medical information about you because you are a medical cannabis user, then our Notice of Privacy Practices (“NPP”) will also apply to that information. In the event of a conflict between this Privacy Policy and the NPP, the NPP will control. “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with an individual or household. We do not consider Personal Information to include information that has been aggregated or de-identified so that it does not allow a third party to easily identify a specific individual. 

1. USE BY MINORS This Site is intended for persons 21 years of age and older. We do not knowingly collect information from individuals under 21 years of age, children, or minors. If you learn that your child has provided us with Personal Information without your consent, you may alert us at info@amggoldholdings.com. If we learn that we have collected any Personal Information from anyone under 21, we will promptly take steps to delete such information. 

2. Personal Information We Collect The information we collect falls into two categories: (1) information you voluntarily supply us or the service providers working on our behalf when you visit our Site or retail stores, or otherwise interact with us, and submit your information, such as via a contact form or as part of transaction; and (2) tracking information automatically gathered from your devices as you visit our Site or retail stores. 

Personal Information You Provide 
The following Personal Information about you may be collected when you interact with us, complete a survey, use our Site, or visit our retail stores: 
Name 
Date of Birth 
Demographic information (including age and gender) 
Driver’s License or Other Government ID Number 
Address 
Account credentials 
Purchase information (including billing address and payment details) 
Email address 
Phone number 
Website or Social Media information 
Medical, professional and educational details (e.g., medical school, specialty) 
Health information (e.g., prescription number) 
Job or Occupation
Income / Salary 

Survey responses (if you choose to participate in a survey, the specific questions may vary from survey to survey, but we will generally ask attitudinal questions to help us understand your general views, behaviors, opinions, and interests as they pertain to our products and services) 

This information may be supplied by you in response to specific questions, when you sign up for newsletters or other communications from us, make purchases, or communicate with us in person or by email. You can always refuse to supply Personal Information in response to requests, except that it may prevent you from engaging in transactions, Site-related activities or receiving responses to your inquiries or other information of interest such as our newsletter or customer programs. Information that is optional at these collection points will generally be noted and marked as such. 

In addition, we ask that you not send us any sensitive Personal Information about yourself or others (e.g., Social Security numbers, information related to racial or ethnic origin, political opinions, religion or philosophical beliefs, sex life or sexual orientation, criminal background, or trade union membership, or biometric or genetic data for the purpose of uniquely identifying an individual) on or through the Site. 

Passive Information Collection
 
We may use third party analytics tools, including Google Analytics, AWS, etc. to help us measure traffic, usage, and sales trends by your use of our Site. These tools use various technologies, including cookies or similar technologies, to automatically collect certain information from your devices, including: 
Your browser name, 
Demographic data about you, 
The pages you visit on the Site, 
Whether you have previously accessed the Site, 
The IP (Internet Protocol) address for your computer.  

The type of computer and technical information about your means of connection to our Site, such as the operating system and the Internet service providers utilized, and Navigational Data, also known as log files, server logs or clickstream data. In addition, the laws of some states require that we capture CCTV footage within certain retail stores. This footage will include images of all customers who enter and interact with us in those retail stores. 

Cookies and Tracking Technologies
Cookies are small files that are stored on the device you use to access the Site. Your web browsers place cookies on their hard drives for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you adjust your settings to refuse cookies, or if you delete cookies, you may not be able to access or use some portions of the Site and some features may not work as intended. The Site uses first party cookies (set by AMG Gold Holdings, LLC.) and third party cookies (set by web analytics partners). The cookies used on our Site may be persistent or session based. A session cookie is a piece of information that is enabled only during a particular Site session. Session cookie files are deleted after logging off the internet browser or powering off your computer. In contrast, a persistent cookie is not deleted after logging off an internet browser or powering off your computer, but “persists” between sessions. Both types of cookies provide statistical information as well as help make improvements in Site navigation. The Site may also use other technologies including but not limited to Javascript tags or tracking pixels to collect, process, and store browsing information as described above. Tracking pixels and tags assist in delivering cookies and allow us to collect browsing information about you. Tracking pixels or tags may also be included in the emails we send you in order to determine whether the emails have been opened and if you have clicked on links with the email. To learn more about your choices with regard to cookies and tracking technologies, see the Privacy Rights section below. The Site does not respond to browser Do Not Track (DNT) signals. 

3. How we use Personal Information
AMG Gold Holdings, LLC. may collect and use Personal Information for the following purposes: To fulfill transaction requests and improve our services for you: If you make a purchase at a retail location, we will collect the information required to process your orders or respond to your customer service requests. This may include your name, credit card number, card type, expiration date, and security code. In addition to utilizing this information to fulfill your requests, AMG Gold Holdings, LLC. may use information collected during these transactions to analyze and improve our services. In conducting these activities, AMG Gold Holdings, LLC. does not store, archive, or otherwise retain credit card numbers. To respond to your requests and improve our services for you: Information you provide helps us respond to your questions and requests more efficiently. To communicate with you: We may send you information about topics we think may be of interest to you, such as our newsletters, upon your request or otherwise as consistent with this Privacy Policy. To send periodic emails: We may use your provided email address to send you information and updates. We may also use this information to respond to your inquiries, questions, and/or other requests. To market products and services to you; for example, we might provide you with information about special promotions, offers, new features, or new services. We might also use your information to serve you ads about our products and offers. To learn about your choices for these communications, read the Privacy Rights section below. To conduct research and analytics: We use information to better understand our customers and users. To personalize the user experience: We may use information in the aggregate to understand how our users as a group use the Site. To improve our Site: We may use information we have collected to improve the Site or our other services. To comply with legal and regulatory obligations: We may use information we have collected to enforce our Terms of Use, prevent or respond to fraud, and fulfill legal obligations, like conducting CCTV monitoring of certain retail locations and responding to court orders, subpoenas, or government requests. To verify requests made pursuant to this Privacy Policy. 

4. How we collect Personal Information We collect Personal Information about you from various sources, directly and indirectly, including from the following: Directly from you: For example, we collect information you enter or provide us when you register an account, contact us, submit an inquiry or report a problem, make a purchase, sign up for our communications, participate in a survey, or otherwise provide your information to us. From your devices: As described above, we and our service providers use tracking tools like browser cookies and web beacons to automatically collect information about you and your device. We collect information when you interact with our Site, our ads, or our emails that we send to you. To learn about your choices for these tracking tools, see the Privacy Rights section below. From vendors we hire to work on our behalf: For example, vendors that host or maintain our Site and send promotional emails for us may give us information. We may also get information from vendors that process payments and from marketing agencies, advertising technology vendors, and analytics or research providers. From other sources: Other parties may give us personal information about you, such as business and marketing partners, data brokers, companies that we acquire, and social media platforms. We combine information: We may combine information that we have collected offline with information we collect online. Or we may combine information we get from another party with information we already have. We may also aggregate your information with other individuals’ information to understand preferences and trends over time.

  5. Sharing your personal information We may share the categories of personal information described above with service providers and third parties that we partner with to assist us in various functions, including providing technological support and performing security and anti-fraud services, providing you with our services and products, and providing you with communications and marketing information on our behalf. These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your Personal Information for any other purpose. These service providers and third parties can be classified in the following categories: Delivery partners, to deliver our products to the right location; Financial partners involved in the processing of your banking or credit card data in retail locations; Marketing partners, which we use to send you promotional communications, for instance; IT service providers, such as our data hosting provider and companies we employ to manage our Site, help us conduct surveys, provide Site-related services, and/or to assist us in analyzing how our Site is used; Other service providers that we may engage to provide services to us or on our behalf Your Personal Information may be disclosed to a third party if we are required to do so because of an applicable law, court order or governmental regulation, or if such disclosure is otherwise necessary in support of any criminal or other legal investigation or proceeding, or to protect against or investigate illegal activity. Your Personal Information may be disclosed to a third party if the disclosure is reasonably related to the potential or actual sale or other disposition of all or part of our business or assets. We may share aggregated or de-identified information with third-party partners, affiliates, or service providers for the purposes outlined above. We may use third-party services such as Google Analytics, AWS, etc. to collect, monitor and analyze information as described above. Those third-party service providers have their own privacy policies addressing how they use such information. 

6. How we protect your information
We seek to use commercially-reasonable data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your Personal Information under our control, in accordance with this Privacy Policy. However, the Internet is not 100% secure or error free. We cannot guarantee that your use of our Site will be completely safe, and we cannot ensure or warrant the security of any information you provide to us. We do not accept liability for unintentional disclosure. We encourage you to use caution when using the Internet. By using the Site or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Site. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the Site or sending an email to you. You may have a legal right to receive this notice in writing. If you have any questions or concerns, please notify us at info@amggoldholdings.com. 

7. Third party websites Our Site may contain links to sites of third parties. We do not control the content or links that appear on these sites and are not responsible for these sites. These sites may have their own privacy policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies. 

8. Privacy Rights
Your Choices You can opt out of receiving our marketing emails. To do so, follow the instructions in any promotional message you get from us, or email us at info@amggoldholdings.com. Even if you opt out of getting marketing messages, we will still send you transactional messages. These include responses to your questions. You can control certain cookies and tracking tools. How you do so depends on the type of cookie. Certain browsers can be set to reject browser cookies, which you can do through the Help and Settings of the web browser(s) you use. You can opt out of interest-based advertising. We and third-party advertising networks may collect information about your use of the Site so that we or they may display interest-based advertising using information gathered about you over time across multiple websites or other platforms We use Google Analytics, AWS, etc. to better understand how our users interact with our websites. 

Notice of Financial Incentive
We may offer you financial incentives like discounts or other benefits for the collection, retention, and use of your Personal Information in connection with any loyalty program or consumer surveys implemented by AMG Gold Holdings, LLC or its affiliates. Your participation in our loyalty program, if offered and any consumer survey is completely voluntary. You may enroll in our loyalty program, if offered,  by completing a registration in our stores, and you may sign up to participate in a survey by following the instructions in conjunction with any survey notice you may see from time to time on our Site or a third-party platform. When you opt-in or choose to participate, we might ask you for Personal Information like your name and contact information, including email, phone number, or address. If you participate in a consumer survey, we will ask a range of questions about your product preferences and other consumer behaviors and attitudes. We do not assign a specific monetary value to the Personal Information we collect in connection with the loyalty program, if offered, and our consumer surveys, but the value of the discounts and/or service level differences are generally equivalent to the value of the Personal Information you provide in connection with your loyalty program registration, if offered, or consumer survey responses, described above. Updating Your Information To keep your Personal Information current and accurate, please contact us as specified above. If you decide to email us, please include the words “Updating Personal Information” in the subject line. We will take reasonable steps to update or correct Personal Information in our possession that you have previously submitted via this Site. 

9. Data Retention
We will retain your information for as long as needed to provide you the Site’s services, for AMG Gold Holdings, LLC. valid business purposes, and as necessary to comply with our legal obligations, resolve disputes, defend our legal rights, and enforce our agreements. 

10. Changes to this Privacy Policy
AMG Gold Holdings, LLC. has the discretion to update or change this Privacy Policy at any time. If we make any change in how we use Personal Information, we will notify you by email if you have provided your email address to us or by means of a notice on this Site. Any changes will become effective when the revised Privacy Policy is posted on the Site. Your use of the Site following these changes means that you accept the revised Privacy Policy. We recommend that you regularly review the Privacy Policy when you visit the Site. 

11. New Uses of Personal Information
From time to time, we may desire to use Personal Information for uses not previously disclosed in our Privacy Policy. If our practices change regarding previously collected Personal Information in a way that would be materially less restrictive than stated in the version of this Privacy Policy in effect at the time we collected the information, we will make reasonable efforts to provide notice and obtain consent to any such uses as may be required by law. 

12. Contacting us AMG Gold Holdings, LLC., Located at 1885 Pass Road, Biloxi, MS  39531 , is the company responsible for the collection, use maintenance and disclosure of Personal Information under this Privacy Policy. If you have any questions about this Privacy Policy, please contact us via the contact form on our Contact Us page or please write to the following address and/or email:   AMG Gold Holdings, LLC. 1855 Pass Road Biloxi, Mississippi, 39531 info@amggoldholdings.com Notice of Privacy PracticesTHIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.   

 1. Our Privacy Obligations This Notice of Privacy Practices (“Notice”) describes the privacy practices of dispensaries owned or operated by AMG Gold Holdings, LLC. and its affiliates (collectively, “AMG Gold Dispensary, LLC,” “we,” or “us”) with respect to medical information. AMG Gold Dispensary, LLC maintains medical information for the reasons described in this Notice. When medical information is used or disclosed, we are required by law to abide by the terms of this Notice (or other notice in effect at the time of the use or disclosure). Our current Notice is AVAILABLE at www.amggoldholdings and www.amggold.com. If you have any questions about this Notice please contact the manager on duty, or you may contact AMG Gold Holdings, LLC. / AMG Gold Dispensary, LLC. Headquarters using the information in Part 6, below. Please also keep in mind that, depending on how you interact with us, information we collect about you may be subject to other AMG Gold Holdings, LLC. privacy policies and notices, including the AMG Gold Holding, LLC. Privacy Policy, also available at www.amggoldholdings.com. In the event of a conflict between this Notice and any other applicable privacy policy or notice, this Notice will control with respect to your medical information. Note that some states have laws that offer greater protection for medical information than is offered by federal law, and some types of sensitive medical information, such as HIV information, genetic information, alcohol and/or substance abuse records and mental health records, may be subject to additional confidentiality protections under state or federal law. If you would like additional information about state law protections in your state, or additional use or disclosure restrictions that may apply to sensitive medical information, you may contact AMG Gold Holdings, LLC. / AMG Gold Dispensary, LLC.  Headquarters using the information in Part 6, below. 

2. Permissible Uses and Disclosures Without Your Written Authorization
In most situations (as described in Section 3 below), we must obtain your written authorization in order to use and/or disclose your medical information. Certain uses and disclosures permitted or required by law or under emergency circumstances may be made without your acknowledgement or authorization. We do not need any type of authorization from you for the following uses and disclosures: Uses and Disclosures for Treatment Purposes. We may use your medical information for treatment purposes, such as contacting you to discuss dosing information. We may also disclose medical information to your other health care providers when such medical information is required for them to treat you. Payment. We may need to use or disclose information in your medical record to obtain payment for our services—for example, we may use your medical information to bill you for products if you do not pay in cash. Health Care Operations. We may use or disclose your medical information for our health care operations or those of your other health care providers. Health care operations include activities such as quality assessment and improvement activities, reviewing the quality and competence of health care professionals, compliance activities, transferring or receiving medical information in connection with the purchase or sale of a dispensary, and creating de-identified data (which no longer identifies individual patients), which may be used or disclosed for analytics, business planning, or other purposes. Disclosure to Relatives, Close Friends, and Caregivers. We may use or disclose medical information to a family member, other relative, or your designated caregivers as identified by you when you are present for or otherwise give permission prior to, the disclosure. If you object to such uses or disclosures, please notify the store manager on duty. Health Oversight Activities. We may disclose medical information to oversight agencies for certain activities including audits, investigations, inspections or licensure. Judicial and Administrative Proceedings. We may disclose medical information in the course of a judicial or administrative proceeding in response to a legal order, Subpoena or other lawful process. Law Enforcement Officials. We may disclose medical information to the police or other law enforcement officials, as required or permitted by law or in compliance with a court order, a grand jury or administrative subpoena. Health or Safety. We may use or disclose medical information to prevent or lessen a serious and imminent threat to a person or the public’s health or safety. As Required by Law. We may use and disclose medical information when required to do so by any other law not already referred to in the preceding categories.

  3. Use and Disclosures Requiring Your Written Authorization For any purpose other than those described in Section 2, we may only use or disclose medical information when you provide us your authorization. If you authorize us to use or disclose information about you, you may revoke that authorization by delivering a written statement to the manager on duty at any time, or you may send your statement to AMG Gold Holdings, LLC. / AMG Gold Dispensary, LLC. Headquarters using the information in Part 6, below. You understand that we are unable to “take back” any disclosures that we have already made with your authorization and that we are required to keep any records of the services that we provided to you. 

4. Your Individual Rights
Right to Request Additional Restrictions. You may request restrictions on our use and disclosure of medical information to individuals (such as a family member, other relative, close personal friend or any other person identified by you) involved with your care or with payment related to your care. All requests for such restrictions must be made in writing and delivered to the manager on duty or addressed to AMG Gold Holdings, LLC / AMG Gold Dispensary, LLC. Headquarters using the information in Part 6, below. While all requests for additional restrictions will be considered carefully, we are not required to agree to a requested restriction. Right to Receive Confidential Communications. You may request to receive written medical information by other means of communication or at alternative locations and can expect to be accommodated for any reasonable request. For more information, you may contact the manager on duty, or you may contact AMG Gold Holdings, LLC / AMG Gold Dispensary, LLC. Headquarters using the information in Part 6, below. Right to Inspect Your Medical Information. You may request access to your medical information, including your purchase history. Some requests may need to be delivered in writing. For more information, you may contact the manager on duty, or you may contact AMG Gold Holdings, LLC / AMG Gold Dispensary, LLC. Headquarters using the information in Part 6, below. Right to Revoke Your Authorization. As described above, you may revoke your authorization, except to the extent that we have taken action in reliance upon it. Right to Amend Your Records. You have the right to request that we amend medical information maintained in your patient profile. If you desire to amend your records, please submit a request in writing to the manager on duty, or you may contact AMG Gold Holdings, LLC / AMG Gold Dispensary, LLC. Headquarters using the information in Part 6 below. All requests for amendments must be in writing. We will comply with your request unless we believe that the information that would be amended is accurate and complete or other special circumstances apply. Right to Receive Notification of Breach. You have the right to receive notification if your unsecured medical information is breached. Right to Receive Paper Copy of this Notice. You may obtain a paper copy of this Notice, even if you agreed to receive such notice electronically. To request a paper copy of this Notice, you may contact the manager on duty, or you may contact AMG Gold Holdings, LLC / AMG Gold Dispensary, LLC.  Headquarters using the information in Part 6, below. 

5. Effective Date and Duration of This Notice Effective Date. This Notice is effective on June 1, 2022 and applies to all medical information we maintain, including information created or received prior to the effective date. Right to Change Terms of this Notice. We may change the terms of this Notice at any time. If we change this Notice, we may make the new notice terms effective for all medical information that we maintain, including any information created or received prior to issuing the new Notice. If we change this Notice, we will post the revised notice on our website and in the dispensaries. You may also obtain any revised notice by contacting the manager at the Dispensary or AMG Gold Holdings, LLC / AMG Gold Dispensary, LLC. Headquarters using the information in Part 6, below.    

6. Questions or Complaints
If you desire further information about your privacy rights, are concerned that we have violated your privacy rights or disagree with a decision that we made about access to medical information, you may contact the manager on duty, or you may contact AMG Gold Holdings, LLC / AMG Gold Dispensary, LLC. Headquarters at:   AMG Gold Holdings, LLC / AMG Gold Dispensary, LLC. 1855 Pass Road Biloxi, Mississippi, 39531 info@amggoldholdings.com